The Legal Stuff
The Youth One Stop Shop works from a youth development framework; this is inclusive of a strengths based approach and focuses on harm minimisation. All services and programmes reflect the principle that the welfare and interest of the young person are the first and paramount consideration.
The Youth One Stop Shop (YOSS) acknowledges the primacy of Te Tiriti o Waitangi as the founding document of Aotearoa New Zealand. YOSS is a tauiwi organisation committed to a journey of biculturalism.
YOSS adheres to the Code of Health and Disability Services Consumers' Rights. This provides clients with:
Right 1: The right to be treated with respect - this covers physical privacy
Right 2: The right to freedom from discrimination, coercion, harassment and exploitation
Right 3: The right to dignity and independence
Right 4: The right to services of an appropriate standard
Right 5: The right to effective communication
Right 6: The right to be fully informed
Right 7: The right to make an informed choice and give informed consent
Right 8: The right to support
Right 9: Rights in respect of teaching and research
Right 10: The right to complain
Please contact 0800 555 050 or visit www.hdc.org.nz for more information
Privacy is about respecting your personal information and making sure it’s kept safe and only used in the right ways. One important new rule is Information Privacy Principle 3 (IPP3), which says that when we collect your information that you have the right to know about our privacy statement. Remember - we do not share your personal information without your consent unless there is risk of harm to yourself or someone else or there is a legal reason that we must share it. You also have the right to correct any information that we hold about you by emailing office@yoss.org.nz.
Service exclusions:
Our counselling, social work and youth work services have the following service exclusions: sexual abuse, intellectual disability, learning difficulties and severe mental health.
Clinical psychology has the following service exclusions: sexual abuse, violence and anger, intellectual disability, learning difficulties, conduct disorder and severe mental health.
All YOSS services are free for people aged between 10 and 24 (up to their 24th birthday) living in Palmerston North.
YOSS's legal structure is an incorporated society with charitable status. We are lucky to have a voluntary team of board members to guide us: -
Aleisha Rutherford (Chair), Scott Doolan (Treasurer), Debbie Christian (Secretary), Charlotte Sinclair, Melsa Murphy, David Campbell.
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