Complaints and Feedback
We want to hear from you
YOSS is committed to providing quality client-focused services. Concerns and complaints are part of improving our services. If you are unhappy or concerned about the service you receive, or have a complaint or any feedback, you can:
- Talk to the
director
- Send a written complaint to:
The Chairperson
Youth One Stop Shop
PO Box 575
Palmerston North - Email
trissel@yoss.org.nz
All concerns/complaints will be addressed within 10 working days.
The Health and Disability Advocacy Service (0800 555 050 or www.hdc.org.nz <http://www.hdc.org.nz/>) offer a free service to assist you in raising concerns or complaints about health services.
Here is a copy of our complaints policy